All purchases are final, non refundable and non returnable, unless the goods are not in their original condition, damaged or missing parts for reasons due to our error. Any refused delivery is also non refundable.

Refunds (if applicable)

Once the refund is processed, a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at

GhostJewels is not responsible for any shipping deliveries that may be affected by natural occurrences, or air and ground transportation strikes or delays.

GhostJewels does not cover any extra fees, customs duties or back-end charges as they can depend on the country you live in.